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Frequently Asked Questions

 

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ZLINE

+ WHERE ARE ZLINE PRODUCTS MADE?

Our products are assembled in ZLINE owned facilities in China, with parts sourced from the US, Italy and Germany. All ZLINE appliances are designed in the USA by Founder Andy Zuro and his team, and shipped from our facilities in Nevada, Ohio, and Tennessee.

+ WHERE WILL MY ZLINE PRODUCT SHIP FROM?

ZLINE products are shipped from our facilities in Nevada, Tennessee, and Ohio. Your product should ship from the nearest location, dependent on availability.

+ WHERE CAN I PURCHASE A ZLINE PRODUCT

+ WHERE CAN I SEE A ZLINE PRODUCT BEFORE PURCHASING?

+ WHAT IF I NEED TO RETURN MY PRODUCT(S)?

+ WHAT IF MY ZLINE PRODUCT ARRIVED DAMAGED?

+ WHAT IF I'M MISSING A PART OR A PART ARRIVED DAMAGED?

+ WHAT IS THE DIFFERENCE BETWEEN ZLINE DURASNOW® AND STAINLESS STEEL?

+ HOW DO I REGISTER THE WARRANTY ON MY ZLINE PRODUCT?

+ HOW DO I GET SERVICE ON MY ZLINE PRODUCT?

+ HOW DO I GET SERVICE IF MY WARRANTY IS EXPIRED?

+ WHAT ARE THE CURRENT PROMOTIONS AVAILABLE WITH ZLINE APPLIANCES?

+ HOW DO I MAINTAIN MY ZLINE DURASNOW® APPLIANCE?

+ WHAT IS ZLINE CROWNSOUND®?


Range Hoods

+ WHAT ELSE DO I NEED TO ORDER?

+ WHAT SIZE CHIMNEY DO I NEED?

+ WHERE IS THE CORD FOR MY REMOTE BLOWER?

+ WHY DOES THERE APPEAR TO BE WHITE PLASTIC ON MY RANGE HOOD?

+ WHY IS THERE BLUE PLASTIC ON MY RANGE HOOD BAFFLE FILTERS?

+ HOW DO I OPERATE THE BUTTON PANEL?

+ HOW DO I INSTALL MY WALL MOUNT RANGE HOOD?

+ HOW DO I INSTALL MY ISLAND MOUNT RANGE HOOD?

+ HOW DO I INSTALL MY UNDER CABINET RANGE HOOD?

+ HOW DO I INSTALL MY RANGE HOOD'S BAFFLE CHANNELS?

+ HOW DO I INSTALL MY RANGE HOOD'S BAFFLE FILTERS?

+ HOW DO I INSTALL MY RANGE HOOD'S GREASE CUP?

+ HOW DO I INSTALL MY CHARCOAL FILTERS?

+ HOW OFTEN SHOULD I REPLACE MY CHARCOAL FILTERS?

+ HOW DO I INSTALL A WALL MOUNTED CROWN MOLDING?

+ HOW DO I INSTALL AN ISLAND MOUNTED CROWN MOLDING?

+ HOW DO I INSTALL A CROWNSOUND® BLUETOOTH CROWN MOLDING?

+ WHAT IF I NEED TO REPLACE A PART ON MY RANGE HOOD?

+ MY RANGE HOOD'S LIGHTS AREN'T WORKING. WHAT DO I DO?

+ HOW DO I REPLACE THE LIGHTS ON MY ZLINE RANGE HOOD?

+ HOW DO I REPLACE MY BUTTON PANEL?

+ HOW DO I REPLACE MY CIRCUIT BOARD?

+ IS DUCTING INCLUDED WITH ZLINE RANGE HOODS?

+ CAN I REPLACE THE INCLUDED DUCTING WITH RIDGED METAL DUCTING?

+ CAN I VENT MY WALL MOUNTED RANGE HOOD RIGHT OUT OF THE WALL?

+ HOW DO I CONVERT MY ZLINE RANGE HOOD TO DUCTLESS?

+ HOW DO I INSTALL MY ZLINE RANGE HOOD ON MY SLOPED OR SLANTED CEILING?


Ranges, Cooktops & Ovens

+ HOW DO I SET UP THE BURNERS ON MY RANGE OR COOKTOP?

+ HOW DO I CONVERT FROM NATURAL GAS TO PROPANE?

+ HOW DO I ADJUST THE FLAME HEIGHT ON MY RANGE?

+ HOW DO I INSTALL MY COLOR RANGE DOOR PANEL?

+ WHAT IF I NEED SERVICE ON MY RANGE?

+ WHO WOULD SERVICE MY ZLINE RANGE IN MY AREA?

+ HOW DO ZLINE INDUCTION COOKTOPS WORK?

+ CAN I LOWER THE BACK BAR OF MY ZLINE RANGE TOP OR RANGE?


Dishwashers

+ HOW DO I INSTALL MY DISHWASHER PANEL?

+ HOW DO I TROUBLESHOOT AN ERROR CODE ON MY ZLINE DISHWASHER?

+ WHAT DO I USE TO CLEAN THE EXTERIOR AND INTERIOR OF MY ZLINE DISHWASHER?

+ WHAT DOES THE ENERGY STAR RATING ON ZLINE DISHWASHERS MEAN?

+ HOW DO I ADD A DISH TO MY DISHWASHER AFTER THE CYCLE HAS STARTED?


Microwaves

+ WHICH ZLINE MICROWAVES HAVE A CONVECTION FEATURE?

+ WHAT IS SENSOR COOKING WITH ZLINE MICROWAVES?

+ WHAT IS TWO OR MULTI-STAGE COOKING WITH ZLINE MICROWAVES?

+ DO ZLINE MICROWAVES HAVE A CHILD LOCK FEATURE?


Sinks

+ HOW DO I REMOVE A SCRATCH ON MY ZLINE FIRECLAY SINK?

+ ARE ZLINE SINKS COMPATIBLE WITH GARBAGE DISPOSALS?

+ WHAT IS THE DIFFERENCE BETWEEN A DURASNOW® SINK AND STAINLESS STEEL SINK?

+ WHAT DO I USE TO CLEAN MY ZLINE SINK?

+ HOW DO I INSTALL MY ZLINE DURASNOW® OR STAINLESS SINK?

+ HOW DO I INSTALL MY ZLINE FIRECLAY SINK?


Kitchen Faucets

+ HOW DO I INSTALL MY ZLINE KITCHEN FAUCET?

+ HOW DO I TROUBLESHOOT A LEAK COMING FROM MY ZLINE FAUCET?

+ HOW DO I MAINTAIN THE SHINE OF MY ZLINE FAUCET?


Bath Faucets

+ HOW DO I INSTALL MY ZLINE BATH FAUCET?

+ HOW DO I TROUBLESHOOT A LEAK COMING FROM MY ZLINE BATH FAUCET?


Shower Systems

+ WHAT ARE ALL OF THE COMPONENTS THAT COME WITH A ZLINE BLISS SHOWER SYSTEM?

+ HOW DO I INSTALL MY ZLINE BLISS SHOWER SYSTEM?

+ HOW DO I INSTALL MY ZLINE EL DORADO SHOWER SYSTEM?

+ HOW DO I TROUBLESHOOT A LEAK COMING FROM MY SHOWER SYSTEM SPRAY HEAD OR HANDLE?


DON'T SEE YOUR QUESTION OR STILL NEED ASSISTANCE?

Click below for all non-warranty related inquiries regarding ZLINE products.

To submit a warranty claim, inquire about product troubleshooting, or request parts for replacement, please click below.